Contact
City Hall & Popular Contacts
City Hall300 South 5th Street
P.O. Box 2267
Paducah, Kentucky 42002-2267 (use 42003 if not using P.O. Box)
Hours: 8 a.m. - 4:30 p.m.
Telecommunications for Deaf or Hearing-Impaired (TTY) - dial 7-1-1 or 1-800-648-6056
- Building Permits and Construction 270-444-8527
- Business License/Payroll Tax/Property Tax 270-444-8513 or email revenuepaducahky.gov
- Code Enforcement 270-444-8522
- Communications Manager 270-444-8669 or email pspencerpaducahky.gov
- Compliments & Concerns Hotline 270-538-9844
- Engineering Department 270-444-8511
- Garbage Collection/Recycling 270-444-8511
- General Information and Customer Experience Department 270-444-8800
- Parks & Recreation 270-444-8508
- Planning and Zoning 270-444-8690
- Police (non-emergency) 270-444-8550
Customer Satisfaction
Paducah's Organizational Value, Customer Experience, states: We believe in providing excellent service delivery for both our internal and external customers through a welcoming and respectful environment. To help us serve you effectively, take this Customer Satisfaction Survey following interactions with City employees.
Elected Officials
Paducah Board of Commissioners
Media Requests & Speaker's Bureau
Media Requests Direct media inquiries or requests for interviews with City employees to Communications Manager Pam Spencer (270-444-8669).
Speaker's Bureau Through the Speaker's Bureau, city employees are willing to be guest speakers to share their knowledge about programs and services with Paducah’s church, civic, community, and professional organizations.
Paducah 311
Through an app and online portal, we are enhancing the public’s experience by providing more ways to request a service, report issues, or ask a question.
Stay Informed & Get Involved
My Paducah Ways to Stay Informed & Get Involved in City of Paducah government including links to social media accounts.
Subscribe to E-News List Receive news releases and City Commission meeting summaries by email.
Telecommunications for Deaf or Hearing-Impaired
Dial 7-1-1 or 1-800-648-6056
Through the Kentucky Relay, a person who is deaf, hard-of-hearing, deaf-blind, or speech-disabled uses a TTY (text-telephone) to type his/her conversation to a relay operator, who then reads the typed conversation to a hearing person. The relay operator relays the hearing person's spoken words by typing them back to the TTY user. This is a free service. Kentucky Relay provides full telephone accessibility to people who are deaf, hard-of-hearing, deaf-blind, and speech-disabled. Calls can be made to anywhere in the world, 24 hours a day, 365 days a year with no restrictions on the number, length, or type of calls. All calls are confidential and no records of any conversations are maintained. Anyone who wishes to use Kentucky Relay simply dials the toll free relay number to connect with a relay operator. The relay operator will dial the requested number and relay the conversation between the two callers.